ProDentim 60-Day Money-Back Guarantee

How the ProDentim Guarantee Works

The guarantee is intended to give eligible customers an opportunity to try ProDentim without making the purchase feel final from the first day. If the product does not meet your expectations, begin the return process before the stated 60-day period ends.

Start by contacting the support team associated with your transaction. They can verify the order, explain where eligible returns must be sent, and tell you what information should be included. Do not mail a return to an address found on an unrelated website because fulfillment and return locations can change.

Once the required return steps are completed and the request is approved, the payment processor or seller handles the refund according to the terms connected with the original order. Processing time can vary depending on the merchant and your bank.

What to Prepare Before Contacting Support

Preparing these details may help the support team identify your order and explain the next step more quickly:

• Your full name as entered during checkout.
• The order or transaction number from your confirmation email.
• The email address associated with the purchase.
• The order date and the number of bottles purchased.
• A brief statement explaining that you want to request a return or refund.
• Any return authorization or reference number provided by support.
• Shipping receipt and tracking number for any package you are instructed to return.

Do not send your complete payment-card number by email. Support should be able to identify your purchase using safer order details.

ProDentim Guarantee FAQ

When does the 60-day period begin?

The applicable checkout or order documents should state how the guarantee period is calculated. Contact support with your order number if the starting date is unclear.

Do I need to contact support before returning ProDentim?

Yes. Request the current return instructions first. This helps ensure that the package is sent to the correct location and includes the details needed to connect it with your order.

Should I keep the bottles and packaging?

Keep the bottles, packaging, receipt, and shipping materials until support confirms what must be returned. Requirements can depend on the terms attached to your transaction.

Are shipping charges refundable?

Shipping and handling treatment can vary. Review the checkout terms or ask customer support whether original or return shipping charges are included.

How long does a refund take to appear?

After approval, the time required for a refund to appear depends on the seller, payment processor, and financial institution. Ask support for a transaction reference if you need to follow up with your bank.

Does submitting a request automatically guarantee approval?

No. Requests are reviewed under the terms attached to the original purchase. Submit the request within the stated period and follow all instructions provided by support.